ESG & Carbon Reporting

Measuring our impact. Improving our future.

Lawrence David is committed to understanding and reducing the environmental impact of its operations, products and wider value chain.

Our FY2025 Carbon Balance Sheet measures our Scope 1, Scope 2 and Scope 3 greenhouse gas emissions for the period 1 January to 31 December 2025. Produced by Inspired ESG, it provides a consistent basis for measuring our progress and identifying where future reductions can have the greatest impact.

Our FY2025 carbon footprint

21,951 tCO₂e – Total location-based Scope 1, 2 and 3 emissions

13.5% reduction – In Scope 1 emissions compared with FY2024

24.5% reduction – In location-based Scope 2 emissions

95.7% – Of total emissions arise from our wider value chain

Progress during FY2025

Our direct operational emissions continued to fall during FY2025.

Scope 1 emissions reduced by 13.5%, supported by the replacement of older boilers, lower LPG usage and reductions in diesel consumption across our HGV fleet.

Location-based Scope 2 emissions reduced by 24.5% as Lawrence David increased on-site generation and reduced its reliance on grid-supplied electricity. Most electricity meters also moved to 100% renewable supplies during the year.

Addressing our wider impact

Our overall location-based footprint increased by 9.7% compared with FY2024. This was principally driven by Scope 3 emissions associated with purchased goods and services and the end-of-life treatment of sold products.

Scope 3 represents 95.7% of our total footprint and remains the most significant opportunity—and challenge—for future improvement. We will continue working with suppliers, customers and employees to improve data quality and identify meaningful opportunities to reduce emissions across our value chain.

Read the complete report

Our FY2025 Carbon Balance Sheet explains our emissions inventory, year-on-year performance, calculation methodology and recommendations for improving future environmental data.

PDF · 16 pages · Produced by Inspired ESG · March 2026

WARRANTY & RETURNS

Returns Policy
  • In the event that you would like to return any parts to us, you must notify us within 14 calendar days of your purchase. Failure to do this will result in your returns claim being rejected.
  • In the unlikely situation that you have been sent faulty or incorrect parts, again you must notify us within 14 calendar days of your purchase so that we can arrange collection of your parts at our cost. We will then organise a refund or replacement parts dependant on your preference.
  • Non-account refunds will be issued back to the original method of payment and will be processed no later than 14 calendar days after receiving your return.
  • If you have ordered incorrect parts or you would like to return any parts for any other reason than stated above, it will be your responsibility to organise the return of these parts at your own cost. Contact us if you wold like a quote for a collection.
  • All returned parts MUST be in good, re-saleable condition.
  • Responsibility of all parts will remain with you until all parts are received and signed for by a Lawrence David member of staff.
How do I return my parts?
  1. Please call us beforehand to notify us of any parts that you would like to return.
  2. Ensure that any returned items are sent via recorded delivery to obtain a proof of delivery should it be required.
  3. Ensure that the parcel(s) containing your returned parts are clearly marked with your company name and your order reference to ensure a speedy turnaround. A copy of the original delivery note with the goods would be ideal.
  4. Returns delivery address – Lawrence David, Multi Parts Division, Woodston Point, Shrewsbury Avenue, Peterborough, PE2 7LB
Warranty returns
  • Lawrence David offer a standard 1 year warranty on genuine LD parts. We do not offer direct warranties for any other parts offered on this site. However, most genuine parts offered do come with manufacturer warranties and we are happy to help liaise with the manufacturer of the part should you need to make a warranty claim.
  • Please note that Lawrence David will not cover any labour costs incurred under warranty. However, if the manufacturer is happy to accept liability under their warranty policy and is happy to reimburse any monies, we will duly pass this on.
  • Should you wish to discuss a warranty return then please do not hesitate to call us.